End User License Agreement (EULA)
Version 1.0 — June 2026
1. Definitions
For the purposes of this Agreement:
- ·Software: the desktop application named isolAIted, including all files, components, updates, and associated documentation.
- ·User: any individual or legal entity that installs, runs, or uses the Software.
- ·Developer: the owner, developer, and distributor of the Software (Virtualway S.r.l. — info@isolaited.com).
- ·LLM Models: third-party artificial intelligence models that can be downloaded and integrated by the User into the Software.
- ·Output: any content generated by the Software through AI models.
- ·Device: any computer, server, or workstation on which the Software is installed and run.
2. License Grant
The Developer grants the User a license to use the Software with the following characteristics:
- ·Free of charge: no license fees or recurring costs for the Software itself.
- ·Non-exclusive: other users may receive the same license.
- ·Non-transferable: the license cannot be assigned, sub-licensed, or transferred to third parties.
- ·Revocable: the Developer may revoke the license upon breach of this EULA.
- ·Personal and commercial use: the User may use the Software for both private and professional or business purposes.
The license is valid on an unlimited number of Devices owned or controlled by the User (or their organization), provided each use complies with this EULA.
3. Acceptance
This EULA is deemed accepted upon any of the following acts:
- ·installing the Software on a Device;
- ·launching the Software for the first time;
- ·using the Software in any form.
If the User does not accept this EULA, they must refrain from installing or using the Software and must remove it from their Device.
4. Restrictions
The User may not:
- ·modify, adapt, translate, decompile, disassemble, or reverse-engineer the Software or any part thereof, except to the extent expressly permitted by applicable law;
- ·remove or alter any copyright notices, trademarks, or other proprietary markings in the Software;
- ·redistribute, sell, sub-license, rent, or transfer the Software to third parties without written authorization from the Developer;
- ·present the Software as their own product or as part of an unauthorized derivative;
- ·use the Software for illegal, fraudulent, or rights-infringing activities;
- ·use the Software to generate, spread, or amplify unlawful, defamatory, violent, discriminatory, or otherwise illegal content;
- ·circumvent, disable, or interfere with security or control mechanisms in the Software.
5. Backup Copy
The User is permitted to make one backup copy of the Software solely for personal preservation and security purposes, provided the copy is not distributed or used on unauthorized Devices.
6. Local Operation and Data
The Software is designed to operate exclusively locally on the User's Device. The Developer:
- ·does not automatically collect or transmit data processed by the User;
- ·has no access to content, agents, workflows, or Outputs created by the User.
The User is the sole responsible party for all data processed through the Software, including compliance with Regulation (EU) 2016/679 (GDPR) and any other applicable law.
Processing of any personal data collected by the Developer is governed by the separate Privacy Policy.
7. Third-Party AI Models
The Software enables integration and use of LLM Models provided by third parties (e.g. Ollama, Hugging Face, and other providers).
The User acknowledges and agrees that:
- ·such models are not developed or distributed by the Developer;
- ·they are subject to each provider's own licenses, terms of use, and policies;
- ·the Developer is not responsible for the behavior, content, or any damages arising from the use of such models;
- ·it is the User's responsibility to verify and comply with the licenses of the LLM Models used.
8. AI Output
The Software generates content automatically through AI models.
The User acknowledges that:
- ·Outputs may be inaccurate, incomplete, misleading, or incorrect;
- ·Outputs do not constitute professional advice (legal, medical, financial, or otherwise) under any circumstances;
- ·the Developer does not warrant the accuracy, reliability, adequacy, or fitness of Outputs for any specific purpose;
- ·the User is the sole responsible party for the use, verification, and consequences of Outputs.
9. High-Risk Uses
The Software is not designed, tested, or certified for use in high-risk AI systems as defined by Annex III of Regulation (EU) 2024/1689 (AI Act). Such systems include, in each sector to the extent permitted by applicable law:
- ·Biometrics: remote biometric identification, biometric categorisation based on sensitive protected attributes, emotion recognition systems;
- ·Critical infrastructure: safety components in the management of critical digital infrastructure, road traffic, or the supply of water, gas, heating, or electricity;
- ·Education and vocational training: determining access or admission to educational institutions, evaluating learning outcomes, monitoring prohibited student behaviour during assessments;
- ·Employment and worker management: recruitment and selection of individuals, decisions on working conditions, promotions, termination of employment, monitoring and evaluating performance;
- ·Access to essential services: assessing eligibility for public assistance or healthcare benefits, creditworthiness and credit scoring, risk assessment for life and health insurance, evaluating and dispatching emergency calls;
- ·Law enforcement: assessing risk of victimisation, polygraphs and similar tools, evaluating the reliability of evidence, profiling individuals to assess risk of reoffending or personality traits;
- ·Migration, asylum and border control: polygraphs, risk assessment of persons entering a member state, examining asylum or visa applications, identifying individuals in migration contexts;
- ·Administration of justice and democratic processes: assisting judicial authorities in researching and interpreting facts and law, systems intended to influence the outcome of elections or referenda.
Use of the Software in such contexts occurs solely at the User's risk. The User is solely responsible for assessing compliance with the AI Act and any applicable regulatory obligations. The Developer disclaims all liability for damages arising from such use.
10. Automations, Agents, and Third-Party Data Transmission
The Software allows the User to create automations, configure agents, and establish connections with external services.
Any transmission of data to third-party services or platforms occurs:
- ·solely at the User's initiative;
- ·under the User's full responsibility;
- ·without any control or responsibility on the part of the Developer for data flows so generated.
The User must comply with the terms of use of any external services accessed through the Software.
11. Compliance with AI Regulations
The Developer adopts a compliance-oriented approach, including with Regulation (EU) 2024/1689 on Artificial Intelligence (AI Act).
The User acknowledges that:
- ·use of the Software may fall under different risk categories under applicable law, depending on the manner and context of use;
- ·any regulatory obligations arising from the use of AI systems rest with the User;
- ·it is the User's responsibility to assess compliance of their use with applicable law and to fulfill the resulting obligations.
12. Indemnification
The User agrees to indemnify, defend, and hold harmless the Developer from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from:
- ·breach of this EULA;
- ·illegal, improper, or unauthorized use of the Software;
- ·content generated, processed, or disseminated through the Software by the User;
- ·infringement of intellectual property, privacy, or other third-party rights;
- ·non-compliance with applicable regulations in connection with the use of the Software.
13. Limitation of Liability
The Software is provided "as is" without warranties of any kind, express or implied.
To the maximum extent permitted by applicable law, the Developer shall not be liable for:
- ·direct, indirect, incidental, consequential, or punitive damages;
- ·loss of data, profits, business opportunities, or goodwill;
- ·service interruptions or Software malfunctions;
- ·decisions made based on Outputs generated by the Software.
14. Updates and Software Changes
The Developer reserves the right to:
- ·release updates, new versions, or patches of the Software at any time;
- ·modify, reduce, or discontinue Software features without notice;
- ·discontinue distribution of the Software.
The Developer does not guarantee continuity of the Software, availability of future updates, or compatibility with all operating systems or hardware configurations.
15. Term and Termination
This EULA is effective from the date of installation or first use of the Software and remains in force until terminated.
The Developer may terminate this EULA with immediate effect in the event of:
- ·breach of any provision of this Agreement by the User;
- ·use of the Software in an unlawful manner or contrary to these terms.
Upon termination, the User must immediately cease all use of the Software and remove all copies in their possession.
The User may terminate this EULA at any time by permanently uninstalling the Software from their Device.
16. Modifications to this EULA
The Developer reserves the right to modify this EULA at any time. Modifications will be made available through official channels (website, repository, release notes).
Continued use of the Software after modifications are published constitutes acceptance of those modifications.
17. Feedback and Contributions
Any suggestions, reports, ideas, or contributions provided by the User to the Developer:
- ·are not considered confidential or proprietary;
- ·may be freely used, adapted, and incorporated by the Developer into the Software or other products;
- ·do not entitle the User to any compensation, credit, or revenue share.
18. Governing Law and Jurisdiction
This EULA is governed by Italian law.
For any dispute arising from this EULA or the use of the Software, the competent court shall be that of the Developer's registered office, subject to any mandatory consumer protection rights under applicable law.
19. Severability
If any provision of this EULA is found invalid, void, or unenforceable by a competent authority, the remaining provisions shall remain fully valid and effective. The invalid provision shall be replaced by the valid provision most closely reflecting the original intent of the parties.
20. Entire Agreement
This EULA, together with the Privacy Policy and any separate Terms of Service, constitutes the entire agreement between the Developer and the User with respect to the Software, and supersedes all prior agreements, communications, or understandings, whether oral or written, on the same subject.